FAQs

Click on some of the most frequently asked questions to see if we have your answer.


TOUR AIM QUESTIONS

How can Tour Aim improve my golf game?

Tour Aim's True Target Alignment system will drastically improve you aim and alignment while you practice. By focusing on your Aim and Alignment while you practice you will be able to go to the course and know you are properly aimed and aligned on every shot!! For more information and videos on how Tour Aim can improve your game visit our instagram account @touraimgolf

What alignment sticks work with Tour Aim?

Any standard 5/16 (.3125") diameter alignment sticks work with Tour Aim. Some alignment sticks have plastic covers on both ends and unless those are removable they will not work with the Tour Aim. Our alignment sticks are specifically designed to work best in Tour Aim

Are there instructional videos on how to use Tour Aim?

Yes, please see our video section and instagram @touraimgolf and on youtube for how to use Tour Aim to improve your game!!

Do you offer PGA Teacher Discounts?

Yes, please send us a email using our contact us form and we will get you set up for our Professional Use Discount!!

Do you have an affiliate program?

Yes please use the contact us form or chat feature for our affiliate program information

Do you offer wholesale for retail/greengrass settings?

Yes, please use the contact us form or chat feature for wholesale pricing and we will send that information!!

Do you Team or Bulk discount pricing?

Yes, please send us a message using our contact us form or chat feature and we will send you our Team pricing!!

DELIVERY AND RETURN

How long does shipping take?

Orders process within one business day and shipping takes 3-6 days in the lower 48 US.

Where do you ship?

Order Processing

  • Orders are processed within 2–5 business days (excluding weekends & holidays)
  • You’ll receive a shipping confirmation email once your order is dispatched
  • Processing time is separate from delivery time

U.S. Shipping

  • Rates calculated at checkout
  • Free shipping (if available) applies to the lower 48 states only
  • Delivery times are estimates, not guaranteed

International Shipping

  • Rates calculated at checkout
  • Customers are responsible for taxes, duties, and customs fees
  • A valid phone number is required
  • Shipping timelines are estimates only

Important Notes

  • Shipping costs are non-refundable once shipped
  • Delays due to carriers, customs, weather, or incorrect address are outside our control
  • Customers must provide an accurate shipping address

For full details, shipping terms, and additional conditions:

👉 View Full Shipping Policy

What is your return policy?

We offer a 30-day return window for U.S. orders only, starting from the delivery date.

  • Items must be unused and in resellable condition
  • Return shipping is the customer’s responsibility
  • A 5% restocking fee applies to approved returns
  • Original shipping costs are non-refundable

Order Cancellations

  • Allowed within 24 hours (before fulfillment only)
  • A 3% processing fee will be deducted

International Orders

  • All sales are final
  • No returns, refunds, or cancellations once shipped

Damaged or Defective Items

  • Report within 7 days of delivery
  • Covered by a 1-year warranty (replacement only)

For full details, including complete terms, fees, and return instructions:

👉 View Full Refund Policy

HAVE QUESTIONS?

Didn’t find what you’re looking for? Check our Shop page or click the button below to contact us.